Sam’s Fitness / Sam’s Inflatables

When the CTS Team asked me to write a testimonial for their service, I felt guilty that I hadn’t provided one already. Not only do they offer top notch service, we have actually become mates. So whenever I have an issue instead of causing stress, we end up having a laugh!

As a small business owner, I developed a bad habit of trying to do everything myself to save money. However after spending hours (and sometimes days) trying to resolve sometimes simple problems I realised that this was not a productive use of my time. But I was reluctant to outsource IT as my last attempt created more headaches. So I took a punt with CTS and decided to give them the job of upgrading our network and install it at our new site.

 Like any move there was issues, our internet and phone connections were delayed etc. Instead of passing the buck, the CTS team took it upon themselves to work through these issues. I honestly don’t know how I would have managed the move without them.

I was that impressed with their service on the installation that I decided to get their B.E.S.T. Platinum Support Package. Like I said before, I previously would have baulked at paying for such services and try to fix it myself and save money. However after a year on their platinum package it has been one of my best investments. Not only do I have any issues resolved, I can ask the CTS team for advice on any IT issues like software or hardware purchases.

Feel free to contact me if you would like to discuss any specific issues.

Sam Lucas – 0412 809 216

Sam’s Fitness | Sam’s Inflatables (www.samsfitness.com.au)