Business Services

CTS Team is geared towards supporting, enhancing, designing, implementing computer networks for small businesses.  We have a dedicated team that are not only good technically but also understand the importance of business processes and its continuity.

CTS Team is dedicated to help business owners get more productivity out of their IT infrastructure. With B.E.S.T Platinum Service Level Agreement we guarantee your systems up and running 24/7.

Business Enhanced Support Technology – B.E.S.T. is a revolutionary new technology service partnership offered by your friendly local CTS Team to ensure every one of our clients has access to a broad range of high quality IT technicians. We manage IT support and services for their computer network  all at a capped cost inclusive in our B.E.S.T Managed Services.

With B.E.S.T. Managed Services the industry’s leading support plan for small businesses, you will receive unlimited monthly support for a simple flat monthly fee. If at anytime your computer or network is down, we’ll pay you $100 for every hour you lose*. That’s our No-Downtime Guarantee.*

Being Australia’s largest IT support network with 14 years experience and approximately 100 locations we have learned that there are better ways to manage business IT networks –

A customer once remarked ” I have to pay you every time my network goes down, how do I know you’re really trying to solve my problems

It’s a good question: “ most computer service companies make money when you have problems, so do they really have an incentive to keep problems from happening in the first place?  What would happen if we focused on preventing computer problems, instead of waiting for them to happen and then reacting?
How would less computer downtime impact the productivity and stress levels of your business?  How would it feel to walk in the door on Monday morning and know that your computers were going to work?

Is there a better way?

That’s the foundation of our Business Enhanced Support Technology (B.E.S.T) and our world first No-Downtime-Guarantee.”

This revolutionary new service offering is dedicated to solving your computer problems, keeping your systems trouble-free and enhancing your business where technology can help.

In the background, we’ve combined some advanced monitoring technology from our industry-leading partners, with best practice guidelines developed by Computer Troubleshooters experts worldwide.  This allows us to constantly review the health of your systems and to act on many symptoms before they develop into major problems.

How long can your business operate without your computers?

For a simple monthly fee, you can experience unlimited support and, if at anytime your computer or network is down, we’ll pay you $100 for every hour you lose*. That’s our No-Downtime Guarantee.*
We’ll also manage any other IT-related vendors for you (e.g. Internet Providers, Cabling Contractors, Telcos) and we’ll show you how technology can truly assist and improve your business, all inclusive in our B.E.S.T. managed services.
So, how sure are you that, in the event of a problem, all of your information is protected?
Are you confident that you could survive a large systems failure or data loss?
Are you spending too much of your precious time trying to manage your I.T?

Ready to learn more?
For more information regarding our revolutionary B.E.S.T. plans click here.