About CTS

Welcome to Australia’s largest IT franchise

Computer Troubleshooters

From the day we first started back in 1997, Computer Troubleshooters has looked to build client relationships based on a platform of mutual trust, respect and achievements.

We are a worldwide network of independent computer professionals who are able to respond effectively to the needs of business and home computer users.  Through experience, skills, training, mutual support and reliability of one another we have become the service choice of those seeking computer and business technology help.

  • A franchise network of close to 500 locations in 27 countries including approximately 100 locations across Australia.
  • Celebrating 14 years of excellence in IT service to small business and home users.
  • A reputation for professional and friendly computer service to small business and home users.

The company is a network of computer professionals who operate franchises that provide small business owners and home computer users with a range of IT services, for more details please see our business and home services.

Local customers of every Computer Troubleshooters franchise benefit from the best of both worlds: the personal, friendly service you would expect from a small firm, and the support, expertise, and additional services you expect from a large organization.

All customers benefit from our low cost, low overhead franchise design, which lets our franchisees provide a more cost effective than most of our competition, while still providing superior service.

As Australia’s largest IT support franchise with over 90 locations we are able to provide IT support in all states and Capital cities in Australia plus many regional locations. Our reliable, efficient and effective team of technicians provide IT field support to large IT departments and other IT Companies.

Our Franchisees are mostly technicians with strong IT experience and have a vested interest in ensuring prompt response, problems resolution and ultimately customer satisfaction. We also have strong experience in working with companies as outsourced IT support so we know how to work with you.

Can your organization benefit from an international network of Computer Service Specialists?