Australia’s Largest IT Franchise

For the past 14 years Computer Troubleshooters have been providing IT support to home users as well as business users in all states, capital cities and many regional locations in Australia.
Business Solutions2

Business Solutions

CTS Team is dedicated to help business owners get more productivity out of their IT infrastructure. Under our B.E.S.T Managed Services we guarantee your systems up and running 24/7.
Business Services

Home Solutions

CTS Team will come to your home and either work on your computer there or pick it up to take it back to the workshop if necessary!”
Home Services

Welcome to Australia’s largest IT franchise

We are a worldwide network of independent computer professionals who are able to respond effectively to the needs of business and home computer users.  Through experience, skills, training, mutual support and reliability of one another we have become the service choice of those seeking computer and business technology help.

  • A franchise network of close to 500 locations in 27 countries including approximately 100 locations across Australia.
  • Celebrating 14 years of excellence in IT service to small business and home users.
  • A reputation for professional and friendly computer service to small business and home users.


About CTS

Business Services

CTS Team is geared towards supporting, enhancing, designing, implementing computer networks for small businesses.  We have a dedicated team of engineers that are not only good technically but also understand the importance of business processes and its continuity.

“CTS Team is dedicated to helping business owners get more productivity out of their IT infrastructure.”

Business Enhanced Support Technology – B.E.S.T. is a revolutionary new technology service partnership offered by your friendly local CTS Team to ensure every one of our clients has access to a broad range of high quality IT specialists to manage IT support and services for their computer network – all at a capped cost inclusive in our B.E.S.T Managed Services.

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Home Services

Many individuals purchase personal computers (PC) with very little PC or technology knowledge.  Computer Troubleshooters can help you from the start by assessing your computer needs based on the use you expect to make of it.  We can then purchase the required PC and set it up according to your needs, connect your PC with wireless internet and other wireless devices such as  a printer, mobile phone or even your TV if it is compatible.  We can also give you some basic training and advice on whatever computer or technology trouble you are having. We can help you select software based on what you are trying to accomplish, then we can install it for you and get you up and running.

CTS Team also offers other home services such as computer repair, tune-up, virus cleanup, data recovery and data backup.

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Don’t call a Geek, call a Professional

“We’ve brought together the world’s largest team of computer experts so you can benefit from their combined experiences, advice and problem solving skills. Imagine tapping into the resources of over 1,000 computer technicians, through one local, friendly face. You can be confident that you are getting the best possible advice tailored specifically to your situation.”

  • Local Service – Get a Quick Response: From the Local Business who will do the job
  • Competitive Rates: Up to 30% lower than other National Competitors published rates
  • Qualified Technicians: All our Franchisees are Microsoft Partners
  • Reliable & Experienced Service: The person who runs the business owns the business
  • No Bull – No False Promises: Just Honest Professional Reliable Service



East and South Sydney

CTS Team is a combined franchise business looking after 100’s of small businesses and thousands of home users all around east and south Sydney. These areas include but not limited to:

NSW Head Office
1453 Botany Rd
Botany NSW 2019
p: 1300 00 2878


About CTS

All customers benefit from our low cost, low overhead franchise design, which lets our franchisees provide a more cost effective than most of our competition.

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B.E.S.T. Managed Services

At CTS Team we pride ourselves on the quality of our staff and most importantly their attitude towards the industry’s leading managed support plan for small businesses.

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Computer & Software Sales

By assessing your computer and / or technology requirements first, CTS Team will provide you with a adequate quote tailored to your needs while we save you $$$!

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Special Offers

We recognise that trusting a new technology support partner is a challenge, so we want to make things easy on you by offering these special deals!

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